DEAR FRIENDS,
2019 was a banner year for AARP Foundation and for a future without senior poverty. With your generous support this past year, we took a giant step toward our vision of a country free of poverty where no older person feels vulnerable.
We launched five new programs to help low-income older adults thrive, making full use of our Innovation Pipeline to bring important new services to those in need. We also expanded several tested and proven programs. Our Litigation team pursued elder justice, championing cases of abuse, neglect, discrimination and exploitation against nursing and assisted living facilities, employers and other organizations. We extended our reach even further through strategic grants, and forged vibrant partnerships with new funders who value our work. Together, we have helped older adults build greater financial resilience.
Most important, our efforts are reflected in positive assessments from those we serve. AARP Foundation scored an 89 in participant satisfaction and perceived value by those who engage with our programs, significantly higher than the “gold standard” score of 65. We are accomplishing real results for older adults, and they recognize it.
While our journey toward outcomes-based evaluation continues, this year we accomplished, and in many cases exceeded, the goals we set in our three-year strategic plan. More low-income older adults than projected were able to age in place because of our Here to Stay: Home Upkeep for All™ program. We surpassed our goal of building financial resilience in the 50 and older community as more people saved part of their tax refund. More isolated older adults than we targeted improved their social connections as a result of our Connect2Affect platform and Connect2Affect Connected Communities™ initiative.
We have set even more ambitious goals for the year ahead. Our work is increasingly urgent as the older adult population continues to grow rapidly and their needs become more acute.
Every day that an older adult goes without food, without medicine, or without strong social bonds is a day too many. So, we will continue our work with renewed vigor, incredibly grateful for the help and support of our donors, partners and volunteers. Without you, none of this is possible. Thank you from the bottom of my heart.
With deepest gratitude,
Lisa
volunteers supported
Foundation programs
communities nationwide in which
AARP Foundation is present
people served by AARP
Foundation initiatives
in new income created by AARP Foundation workforce programs
meals packed for D.C. metro area communities to raise awareness of senior hunger
awarded in strategic grantmaking
to advance effective solutions
The challenges facing older adults cannot be solved with “business as usual” approaches. They require bold, sustainable solutions — a whole new way of thinking and responding to the growing national crisis of senior poverty. In 2019, we piloted and launched new programs across the country to help people increase their financial stability and stay connected.
Both housing security and income security come together in another new program introduced in 2019: Property Tax-Aide.
The 15,000 homeowners who used the program are projected to save $0 million through tax credits or direct refunds.
Residential property tax refund and credit programs exist in most states, territories and the District of Columbia, but few people know about them. AARP Foundation Property Tax-Aide helps low-income older adults take advantage of these programs, saving them money and helping them stay in their homes longer. Property Tax-Aide simplifies the application process with easy-to-use online tools. Trained program volunteers use the eligibility screener to determine participants' eligibility to apply for a property tax refund or credit. The volunteers then use an application wizard to help complete the appropriate forms and prepare them for filing.
In 2019, we rolled out Property Tax-Aide in Minnesota, New Hampshire and the District of Columbia, and the 15,000 older homeowners who used the program are projected to save a total of $7 million through tax credits or direct refunds.
By encouraging savings even on the tightest budget, and giving clear guidance on how to get there, AARP Foundation MySavingsJar™ offers a clear path to the kind of financial resilience that can keep older adults and their families afloat in the difficult times.
Within six months of launch, nearly 0 people have joined the
savings platform.
That's particularly important for older women, who tend to have fewer working years and thus have had less ability to save for retirement — as well as lower retirement benefits. Eighty-five percent of AARP Foundation MySavingsJar participants are women, so the help is getting where it's needed.
Within six months of launch, nearly 15,000 people have joined the savings platform, taking advantage of its incentives, coaching opportunities and online community building.
One beneficiary of this program said: “It was just what I was looking for, just the right kind of encouragement to get me saving again. I didn't think I could do it, but now I feel more secure, with some money in the bank!”
Running your own business is tough enough without feeling like you're going it alone. In 2019, we launched Self-Saver™, an online tool to make planning for, saving for, and paying self-employment taxes easier.
In its first 6 months, nearly 0 older adult entrepreneurs
have used the tool.
In its first 6 months, nearly 9,000 older adult entrepreneurs have used the tool to manage and pay their quarterly taxes, and to handle the tracking of other business expenses that are deductible.
CONNIE'S STORY
Connie Johnson was on the brink of retirement when she was laid off. She could have called it a day and quit working, but that's not Connie's style. “I'm that person who never really wanted to retire completely,” she says.
Now she's a “solopreneur” — a one-woman show, developing e-learning training and helping small businesses start their compliance departments.
But like other late-career entrepreneurs, Connie didn't know much about managing the expenses that go with working for yourself.
“When you've had your taxes taken out of your check your whole life, it's difficult,” Connie explains. Things got easier, however, when she found AARP Foundation Self-Saver. “I don't have to think about it,” she says. “I feel peace of mind knowing that the tax piece is taken care of.”
Self-Saver has also made it possible for her to build savings. “It makes what I owe real, so I can strategize what I have left over. Before, I was just saving to pay taxes. Now I can save for what I want in my life.”
Connie talks about Self-Saver every chance she gets. She says she wants other solopreneurs and freelancers to feel as empowered as she does.
AARP Foundation's Connect2Affect Connected Communities™ enables older adults to access community information using just their voice.
We work with affordable senior housing providers to equip their residents and staff with devices, tools and training that help seniors maintain the social connections they need to remain independent and age in place longer.
More than half of the participants in the initial six Connect2Affect Connected Communities sites say they've increased or maintained their level of social participation since the program was introduced to their community.
AARP Foundation's Here to Stay: Home Upkeep for All™ was developed in collaboration with The Hartford to provide cost-effective home maintenance tips and resources that make it easier for older adults to continue to live comfortably at home as they grow older.
The program has served more than 0 people since its launch in June 2019.
The program features an interactive assessment tool and directory of local providers, a toolkit with budgeting tips, cost estimates, how-to guides, advice on getting affordable help and more, and a series of home maintenance and repair workshops.
Since Here to Stay: Home Upkeep for All launched in June 2019, the program has served more than 16,000 people and held workshops in California, Florida and Maryland, with plans to expand to Kansas, Michigan, South Carolina and Wisconsin.
PROGRAM STATS
After attending a workshop, attendees reported:
For nearly 60 years, AARP Foundation has been fighting to improve the lives of older adults whose struggles are often hidden in plain sight. In 2019, we continued to build on proven programs and expand into new locations. Talking with communities to help uncover their challenges. Helping more people. Working to change the systemic structures that limit opportunity.
In 2019, AARP Foundation Tax-Aide's 35,000 volunteers helped more than 2.5 million taxpayers secure more than $1.6 billion in refunds. Beyond serving taxpayers across 5,000 locations, Tax-Aide also made its service even more accessible when it “hit the road” in 2019, with a Tax-Aide bus bringing the free filing service to harder-to-reach taxpayers throughout California.
In the classroom, 2,200 AARP Foundation Experience Corps volunteers helped more than 24,000 students in 321 schools and after school locations become better readers during the 2018–19 school year, while also expanding sites and features. The program established a new Atlanta site — our first in Georgia — and expanded our Arizona sites by adding Pinal–Casa Grande to the network.
The Experience Corps afterschool program expanded to 64 schools by the end of the 2018–19 school year, with 252 volunteers serving 885 students. Findings from the 2019 Experience Corps Social-Emotional Learning Evaluation show that students who participate in the program experience positive social/emotional learning outcomes, particularly in areas of personal responsibility, relationship skills, and decision making.
Learning new skills and staying current with trends in technology has never been more critical for older adults seeking to compete for today's in-demand jobs. AARP Foundation equips older adults with the resources, know-how, and training they need to unlock economic opportunity and build financial resilience.
With AARP Foundation Senior Community Service Employment Program (SCSEP), unemployed adults 55 and older who have very low income can build their job skills and earn a livable income through community service. In the past year, AARP Foundation SCSEP served more than 11,000 people in 90 municipalities, 18 states and Puerto Rico, placing more than 3,000 participants in jobs.
Our Work for Yourself@50+ program makes it easy for people over 50 to explore self-employment options so they can increase their financial stability. A series of workshops and a toolkit guide participants through five simple steps while also providing coaching and peer support. During 2019, the Work for Yourself@50+ program helped guide 6,123 older adults through all the necessities of being self-employed. The program works with more than 35 partner organizations to reach more budding entrepreneurs.
JOHN CALAS, BACK TO WORK 50+
Most people have a pretty good idea of what to expect when they walk into a 7 Smart Strategies for 50+ Jobseekers workshop, part of AARP Foundation's BACK TO WORK 50+ program. They know they'll get tips on conducting a job search, along with guidance on how to compete with confidence in today's job market.
John Calas of Miami, Florida, expected all that. What he didn't expect was to hear that being over 50, as he was, could make it harder to find a job.
“It was eye-opening,” says John, now 55. “They started saying right away how younger people have a leg up. It was kind of a shock, to be honest.”
Finding and keeping a job today requires new and varied skills, especially related to technology and computer literacy — skills many older adults currently don't have or don't feel confident about.
BACK TO WORK 50+ connects older jobseekers with close to 20 community colleges and nonprofits across the country that provide training, support and access to employers. In 2019, more than 10,000 people have received the guidance and resources they need to find a job through BACK TO WORK 50+.
John, who has a bachelor's degree in public administration, came to BACK TO WORK 50+ as many older adults do: He lost his job. As soon as he got laid off, he applied for unemployment. Staff at the unemployment office asked his age and urged him to attend the 7 Smart Strategies workshop scheduled for that very day. He picked up his paperwork and headed directly to the library where the workshop was being held.
As a boat enthusiast, John was excited to find out that SeaVee Boats would be interviewing candidates at an upcoming job fair. Based on the training he'd received from BACK TO WORK 50+, he felt equipped to compete. At the job fair, John interviewed with a department manager, and after a second interview, and John's own dogged follow-up, he was hired as a maintenance manager, a salaried position.
He started work in June 2019 and couldn't be happier. John encourages anyone over 50 who's looking for a job to seek out BACK TO WORK 50+. “Without a doubt,” he says. “Take complete advantage of all the resources. Stay positive. There will be a lot of doors closing, but you have to make sure your psyche isn't affected. You can't let it bring you down. Just because you're older doesn't mean you give up.”
Only 45% of people over 60 who are eligible for SNAP (Supplemental Nutrition Assistance Program) participate in the program – the lowest participation of any age group. Confusion about eligibility, stigmas around asking for help, and a complicated application process discourage many older adults from applying for SNAP benefits. Yet without access to a nutritious diet, they also have a much higher chance of developing serious health issues. AARP Foundation supports organizations working to enroll eligible older adults in SNAP, formerly known as Food Stamps, through the Elderly Simplified Application Project (ESAP). In 2019, we funded 16 organizations in seven states, enabling them to raise greater awareness about ESAP and help almost 50,000 eligible older adults apply for and get SNAP benefits.
Funding by AARP Foundation in 2019 supported the National Academy of Sciences landmark report, Social Isolation and Loneliness in Older Adults: Opportunities for the Health Care System, which verified the damaging health consequences of social isolation and put it more firmly on the radar of health care providers. The report bolsters the Foundation continuing to lead a movement to end social isolation in older adults through Connect2Affect. Through this platform, we provide visitors with research and tips on staying connected, along with an assessment that allows users to evaluate their isolation risk (or that of a loved one) and get guidance on how to strengthen their social bonds. In 2019, nearly 10,000 visitors to Connect2Affect.org took the assessment to find out whether they're at risk of isolation. AARP Foundation is piloting innovative concepts that foster connectedness, and a newly developed Connect2Affect Community Workshop has the potential to change how people think about their social health.
A lack of savings and equal access to quality financial products and services in underserved communities leaves vulnerable populations particularly ill equipped to weather unexpected emergencies and achieve lasting financial security. In 2019, AARP Foundation and Chase teamed up to address this serious issue, collaborating on a series of events, research, and educational resources designed to raise awareness and strengthen the financial health and resilience of low- to moderate-income 50+ communities.
The AARP Foundation Litigation team stands out among other legal advocacy organizations because of its close ties to the Foundation's mission. By protecting the rights and advancing the interests of low-income and vulnerable older adults, AARP Foundation attorneys tear down barriers and establish pathways to economic opportunity and social stability. In 2019, our Litigation team supported several important cases.
Nedia Castillo Cruz was 78 and blind. After Hurricane Maria devastated her home in Puerto Rico, she found out her reverse mortgage lender was going to foreclose on that home. AARP Foundation intervened. A settlement was reached (and finalized in January of 2020) to allow Ms. Cruz to continue living in the only place she knows as home.
Represented by AARP Foundation attorneys, residents of Lurie Terrace, a senior living apartment building, claimed disability discrimination by the apartment operators for threatening to evict residents they deemed unable to “live independently.” The mutually agreed settlement corrected the discriminatory requirement and had wider positive repercussions. As AARP Foundation attorney Dara Smith noted, “Lurie Terrace's policies are now an exemplary model of best practices for apartment buildings and housing providers everywhere who have tenants aging in place.”
In a case with widespread implications, attorneys with AARP Foundation and other organizations are suing a nursing facility chain over a case of “resident dumping.” Gloria Single, an 82-year-old resident, was sent to a hospital and then refused readmission to the nursing facility, even though she had been medically cleared and the facility had been ordered to let her back; the move kept her separated from her husband. According to the complaint, such nursing home evictions often are done to remove residents on state support and make room for more lucrative Medicare and private-pay individuals. “Resident dumping is a growing trend and serious danger to seniors,” said AARP Foundation VP Kelly Bagby. “Until [California] does something, our only recourse is going to be filing suits like this.”
AARP Foundation joined two other organizations in a lawsuit on behalf of more than 1,000 former employees of St. Clare's Hospital who had been told they would not receive pensions they had been promised by the diocese. “These are hard-working, dedicated people who served their community for years — in some cases decades — and the rug was pulled out from under them,” says SVP Bill Rivera. “Justice requires that they receive the pensions they were promised.”
YALE EMPLOYEE FIGHTS UNACCEPTABLE PRICE TO PAY FOR “WELLNESS”
Lisa Kwesell is a spitfire. As a service assistant at Yale, she was looking forward to retirement but needed to stay in the workforce a bit longer to maintain employer health benefits.
However, in 2018, Yale implemented a new workplace wellness program for some of its staff that threatened to upend her plans. The University claimed the program was designed to help employees live more balanced and healthier lifestyles … but there was a catch.
The program required employees to provide deeply personal health information, such as whether they'd been diagnosed with any diseases or mental health conditions. They also had to undergo invasive exams, such as colonoscopies and pap smears, on a schedule set by Yale. None of this was voluntary; Yale deducted $25 a week from employee paychecks if they refused to participate, adding up to $1,300 per year in lost wages.
Lisa, determined to protect her rights and those of her co-workers, decided to fight back. In her search for answers, she heard about a similar case brought by AARP Foundation attorneys [if no hyperlink, AARP v. EEOC in parentheses] that suggested her employer's actions were illegal. Based on what she learned, she called AARP Foundation for advice.
The Foundation recognized this policy's harmful consequences for Lisa and her colleagues. The weekly fine undermined their ability to pay rent, afford child care, purchase groceries and more — feeding a vicious cycle of negative health and financial outcomes.
Lisa is now a lead plaintiff in the Foundation's class action lawsuit against Yale, helping 5,000 of her colleagues — and potentially others around the country — protect their privacy, civil rights and financial security.
AARP Foundation extends the reach and impact of its efforts to fight senior poverty by making grants to a wide variety of organizations dedicated to missions to improve the lives of vulnerable and struggling older adults. The Foundation enables grantees to help more people, work more efficiently, make resources go further, and bring proven new approaches to scale.
Thank you for believing in AARP Foundation's mission and our work to end senior poverty. Your generous support in 2019 is helping ensure low-income seniors can secure the essentials.
AARP
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Kay Burch
*The Estate of Larry Claude Burgoon
Leopoldo & Mary E. Buttinelli
Jane D. Caminis
*The Estate of Charles E. Chambers
*The Estate of Judy Theresa Charles
Lorinda Cheng Arashiro
*Marion Clement
Col. James M. Compton
Richard T. Corvetti
John R. Crane
*The Estate of Marion Crowe
*The Estate of Carmen L. Cruz
Christine M. Cruz
Mrs. Brigitte Curtis
*The Mary K. Cusack Trust
*Aila G. Dawe
Virginia D'Lamatter
Eugene V. Doty
D. Robert Drucker
*The Theophil Walter Dusek Trust
*Evelyn & *George F. Eckhardt, Jr.
*Dixie Blackstone Eger Charitable Remainder Annuity Trust
*Philip Ellgen
*The Estate of Connie A. Esposito
*John C. & *Genevieve Fairval
*Wilma S. Firsich
*The Estate of Joan D. Flavin
*The Fong Family Revocable Trust
Stephen T. Franco
*The Estate of Fred C.N. Fredericks
Mario G. Garcia
*Sid & *Betty Garvais
*The Barbara Joan Geist Trust
*Mr. & Mrs. Stuart B. Gerber
*Alice S. Gillisse
Jo. M. Gledhill & *Richard L. Bowman
*The Estate of Hope H. Glidden
Myona L. Glover
P.K. Govind & Sally L. Luckenbach
Sharman L. Greber
Betty Lou Gross
Carmen Gutierrez
Robert & *Lawanda Hanson
*Ethel G. Harris
*Hazel E. Hart
Carol A. Henry
Harriet M. Herb
*Alicia O. Hernandez
*The Carolyn A. High Trust
Sharon Hodgson
Linda Jo C. Hoholik
Ida M. Holtsinger
Virginia E. Washington
*The Alan C. Johnson Charitable Trust
Larry Johnson
*The Estate of Adeline Kyoko Kano
Norma Kershaw
Tong Yong (Andrew) Keum
*The Estate of Kenneth H. Kintopf
Loretta Krause
In Memory of Dr. Helmuth W. Kutta
*The Estate of Kenneth L. Ladd
*The Estate of Erling Lagerholm
*The Estate of William Leidy
The Dorothy E. Leithead Charitable Trust
Judith Lender
Emily Ellen Markgraf
*Miss Pat
Ellen M. Lockhoff
Thomas W. Lockhoff
*The Estate of Warren I. Lopresti
*Robert Luth
Manuel J. Sr. & Gloria E. Mathew
*Sara C. McGahan
*Jennie R. Medlin
Allen & *Linda Minsky
*George Mitchell
James E. Moore
*The Estate of May Moore
Boyd J. Mudra
*The Estate of Barbara Mulholland
William M. Myers, Jr.
Ruth Nolte
Anthony & Shirley Onesto
*The Estate of William Keith Parlour
Margot Joy Patrick
*The Rose Penn Trust
Ms. Carmen E. Perry
Leon N. Phelps, Sr.
Jeanne Phillips & Bill Pendergraft
*In Memory of Karl Herrick Elwyn Pinks
*Hernando Pinzon-Isaza
Eleanor Pirozek
*The Estate of Robert Poley
*The Estate of Sandra Premrou
*The Estate of Saundra Price
*The Estate of Larry G. Rand
*Ed & *Jeanette Ray
Dennis Reis
*The Estate of Ronald Richardson
*Julie Robinson
*Frank & *Maria Robinson
Mrs. Helen P. Rogers
*The Estate of Andrew Romay
*The Estate of Julia Ross
William Rowe
*The Estate of Michael Schinagel
Joseph R. Selby
John A. Sena
*The Estate of Georgia B. Senior
Heather R. Sherman
Erica N. Shockley
*The Estate of Joseph W. Showalter
*The Estate of Ruth Belton Sloan
*The Estate of William O. Smedley
Mary Stahl
*Morton Stanson
In memory of Mrs. Beatrice M. Stevens & Sadie R. Stevens
Peggy P. Stevenson
*June R. Strachan
*The Gerald Edward & *Guyola Marie Stutzman Trust
Thomas H. Stutzman
Anthony Testagrose & Margaret Dau
In Memory of Mr. & Mrs. Charlie Thomas, Jr.
Patricia L. Tolbert
Thomas Tomkiewicz
*The Estate of Amy Emiko Uyemura
Susan Valletta
*The William H. Van Dusen, Jr. Trust
Sharon R. Villano
Alexander Volk
*The Louis A. Wagner Trust
*The Joy Washington Probating Trust
Beth & David Whitehead
Huora L. Williams
*The Estate of Sharon Elizabeth Wineholt
This summary of financial information has been extracted from the AARP Foundation audited financial statements for the year ending December 31, 2019, and on which an independent public accounting firm expressed an unmodified opinion.
STATEMENTS OF FINANCIAL POSITION
As of December 31, 2019, and December 31, 2018 (in thousands)
ASSETS | 2019 | 2018 |
---|---|---|
Cash and cash equivalents | 23,090 | 12,071 |
Contributions receivable, net | 2,100 | 684 |
Grants receivable | 11,484 | 8,579 |
Prepaid expenses and other assets | 1,120 | 2,402 |
Investments | 534,484 | 389,043 |
Charitable gift annuity investments | 5,210 | 4,815 |
Program-related investments, net | 6,166 | 5,900 |
Property and equipment, net | 14,997 | 15,836 |
Total Assets | 598,651 | 439,330 |
LIABILITIES | ||
---|---|---|
Accounts payable and accrued expenses | 29,061 | 21,275 |
Deferred revenue | 171 | 3,305 |
Due to affiliates | 7,200 | 116 |
Charitable gift annuities payable | 3,050 | 3,055 |
Bonds payable | 25,000 | 25,000 |
Total Liabilities | 64,482 | 52,751 |
NET ASSETS Net assets without donor restrictions: |
||
---|---|---|
Undesignated | 29,396 | 18,029 |
Board-designated quasi-endowment | 23,940 | 19,989 |
Board-designated operating reserves | 58,752 | 57,469 |
Total net assets without donor restrictions: | 112,088 | 95,487 |
Net assets with donor restrictions | 422,081 | 291,092 |
Total Net Assets | 534,169 | 386,579 |
Total Liabilities and Net Assets | 598,651 | 439,330 |
STATEMENTS OF ACTIVITIES
For the years ending December 31, 2019, and December 31, 2018 (in thousands)
OPERATING REVENUE | 2019 | 2018 |
---|---|---|
Grant revenue | 103,158 | 92,667 |
Contributions | 160,743 | 154,709 |
In-kind contributions | 55,082 | 53,087 |
Investment income designated for operations | 5,191 | 4,564 |
Other | 1,387 | 1,134 |
Total Operating Revenue | 325,561 | 306,161 |
EXPENSES Program Services: |
||
---|---|---|
SCSEP | 105,995 | 102,660 |
Tax-Aide | 22,184 | 14,564 |
Experience Corps | 12,593 | 12,801 |
Impact areas and other programs | 45,557 | 40,337 |
Legal Advocacy | 6,008 | 5,659 |
Total Program Services | 192,337 | 176,021 |
Supporting Services | ||
---|---|---|
Fundraising | 26,938 | 25,662 |
Management and general | 21,116 | 21,138 |
Total Supporting Services | 48,054 | 46,800 |
Total Expenses | 240,391 | 222,821 |
Changes in Net Assets from Operations | 85,170 | 83,340 |
OTHER CHANGES IN NET ASSETS | ||
---|---|---|
Investments (loss) return in excess of amounts designated for operations | 62,610 | (21,390) |
Changes in value of charitable gift annuities | (190) | (32) |
Change in Net Assets | 147,590 | 61,918 |
Net Assets, Beginning of Year | 386,579 | 324,661 |
Net Assets, End of Year | 534,169 | 386,579 |
AARP Foundation receives funding from multiple sources, including public support, grants and AARP. Eighty-one cents of every dollar the Foundation spends goes to our important programs and services to improve the quality of life for vulnerable older adults in communities across the country.
Contributions
Grant Revenue
In-Kind Contributions
Investment Income and Other
Programs
Fundraising
Management and General